Shipping policy

 

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Delivery Times

Estimated delivery times may vary depending on the destination country and local carrier services.

  • Europe: 5–10 business days

  • North America: 5–12 business days

Please note that delivery times are estimates and may be affected by customs processing, holidays, weather conditions, or other factors beyond our control.

Shipping Costs

  • Standard Shipping: €5.90

  • Free Shipping on orders over €69

Shipping costs are calculated at checkout based on your location.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the responsibility of the customer.

Questions?

If you have any questions regarding your order, please contact us at:

support@valetoshop.com